videogen — Terms & Conditions

Information Pursuant to the Specified Commercial Transactions Act.

1. Business Name (Seller): delight-media LLC
2. Managing Director: delight-media LLC
3. Business Address: 1111B S Governors Ave #80594
Dover, DE 19904
4. Telephone Number: Available upon request (Business hours: 10:00 AM–6:00 PM, excluding weekends and national holidays)
5. Price of Goods/Services: Digital Content: $9.99 per item (tax included)
Actual billing amount may vary due to exchange rate fluctuations
Check the service page for details of each plan
6. Additional Fees: No additional fees (digital content only, no shipping)
Customer responsible for internet connection and data charges
7. Payment Methods and Timing: Available Methods:
Credit Cards (Visa, MasterCard, American Express, JCB)
Stripe
PayPal
Timing: Processed at order completion; subscription charges occur on start date and renew automatically per plan cycle.
8. Delivery and Service Provision Timing: Digital content becomes accessible immediately after payment confirmation. Subscription services activate after first payment and remain available throughout the subscription period.
9. Return, Exchange, Cancellation, and Refund Policy: Customer-Initiated Actions:"Due to the nature of digital content, returns and refunds are generally not accepted." Technical issues receive investigation and support.
Defective Products: Company-responsible issues receive refunds or resolution. Requests must be submitted within 30 days of purchase.
Subscription Cancellation: Complete cancellation at least 7 days before renewal via My Account page. Service access continues through the paid period.
10. System Requirements and Recommended Environment: Operating Systems: iOS 14.0+, Android 10.0+
Browsers: Latest versions of Google Chrome, Safari, Microsoft Edge
Connection: Stable broadband recommended (Wi-Fi preferred)
11. Sales Limitations and Application Deadlines: No quantity restrictions unless specified on service pages. Any limitations appear on respective product pages.
12. Special Notes: Compliance with the Specified Commercial Transactions Act requires displaying all necessary details on the final confirmation screen. Confirmation email sent post-purchase. Stripe and PayPal terms also apply when using those providers.